FREQUENTLY ASKED QUESTIONS

CONTRACT & SETUP FEES

What are the durations of contracts?

Our contracts are ongoing. We offer a cancel anytime policy with a 30-day notice. 

Contract & Setup Fees?

There are no Setup Fees. Everything is included in your subscription.

How long does it take to get started?

If you are ready to get started, contact us. One of our sales consultants will help you identify the best plan of action and develop a proposal for you. Upon your approval, we will send you a contract so we can start as soon as possible.

SERVICE & WORKING TOGETHER

Do I have to provide the content?

No, you do not have to provide us with content. However, if you have content, we are happy to use it.

Our social media manager can develop unique content that fits your brand. We have access to stock photography, simple design software, as well as relevant news sources. We can use this to develop content to engage your audience.

How will you create content that fits my business?

In the questionnaire, we learn more about your content preferences. In the strategy we develop for you, it will specify the content approach that we will use for your business. If you approve this approach, we will start developing content in a content calendar. You will have an opportunity to review all content in advance before it is published to your social media pages.

How can you grown my followers?

We can grow your followers using both organic and paid approaches. Organically, we can implement multiple techniques without the need for an advertising budget. When using a paid approach, you will need an advertising budget.

RESULTS

What type of results can I expect?

The key performance indicators we look at are followers, engagement, and website traffic. All 3 of these metrics influence sales in the long-term. You will see these metrics increasing monthly, and we will track our progress to see how this is working for you.

Contract & Setup Fees?

On Facebook, growth will be contingent on advertising and how effective we make your advertising campaign. On Twitter & Instagram, our clients normally see an organic boost in their followers of 100-300 followers each month. Some of our clients gain 1000-3000 followers each month. This depends on what kind of business you’re in.

How soon should I expect results?

If you define results as followers and engagement, our clients normally notice an increase in followers and engagement within the first 30 days. The results should continue to increase each month.

We recommend our clients to try this service for at least 6-12 months to see a noticeable impact on conversions. This is because the main focus of our social media management service is to develop your brand’s followers, engagement, and word-of-mouth.

Will you monitor the ad campaign to make sure we do not waste any money?

Yes, our social media manager will be monitoring your advertising campaigns daily. If ads are not performing well, we will pause them and tweak your campaign.

In addition, our social media manager will be optimizing your campaign as time progress. In most situations, we are running A/B split tests in your ad campaign. This is the process of testing multiple variations of your ads, and the audiences for the ads. By testing different combinations of ads, we are more likely to identify areas of efficiency.